Privacy Policy

HMT Care Limited – Privacy Policy

Last Updated: 27/05/26

1. Introduction

Welcome to the Privacy Policy for HMT Care Limited (hmt-care.co.uk). We provide specialist residential care for individuals living with Huntington’s Disease and other neurological conditions. We respect your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, and look after your personal data when you visit our website, contact us, or use our services, and tells you about your privacy rights under UK law.

2. Who We Are (Data Controller)

HMT Care Limited is the "Data Controller" for the information collected via this website.

Company Name: HMT Care Limited
Registered Address: 48 Albany Drive, Herne Bay, Kent, CT6 8PX
Email Contact: admin@hmt-care.co.uk
Telephone: 01227 742992

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data: Name, surname, or title.
Contact Data: Email address, telephone numbers, and postal address (e.g., if you fill out a contact form).
Technical & Usage Data: Your IP address, browser type, time zone setting, and how you use our website (collected automatically via Wix cookies).
Special Category (Health) Data: If you or a family member enquire about our specialist care services via our website, you may choose to provide information regarding medical conditions, care requirements, or health status. We handle this data with the highest level of confidentiality and security.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

Respond to inquiries submitted through our website contact forms.
Provide you with information about our care homes (Albany Drive and Orchard House).
Improve our website experience (via cookies).

5. Our Lawful Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

Consent: You explicitly give us permission (e.g., when you fill out a contact form). You can withdraw this consent at any time.
Legitimate Interests: To properly respond to your inquiries and manage our business operations safely.
Vital/Special Category Interests: Where health data is shared, we process it to assess suitability for social/health care management under strictly controlled confidentiality.

6. Sharing Your Information

We do not sell your data. We may share your data with:

Third-party service providers who host or maintain our website (such as Wix.com).
Regulatory bodies like the Care Quality Commission (CQC) or local NHS/County Council authorities, only when legally required or necessary for care placement.

7. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We only retain your personal data for as long as necessary to fulfil the purposes we collected it for (e.g., answering your inquiry).

8. Cookies

Our website is built on the Wix platform, which uses cookies to ensure the site runs smoothly and securely. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible or not function properly.

9. Your Legal Rights

Under UK data protection laws, you have rights including:

The right to access: You can ask for copies of your personal data.
The right to rectification: You can ask us to correct information you think is inaccurate.
The right to erasure: You can ask us to erase your personal data under certain circumstances.
The right to object/restrict processing: You can object to us processing your data.

To exercise any of these rights, please contact us at [Insert Client Contact Email].

10. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us directly. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data:

ICO Website: https://www.ico.org.uk

HMT Care Limited – Privacy Policy

Last Updated: 27/05/26

​

1. Introduction

Welcome to the Privacy Policy for HMT Care Limited (hmt-care.co.uk). We provide specialist residential care for individuals living with Huntington’s Disease and other neurological conditions. We respect your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, and look after your personal data when you visit our website, contact us, or use our services, and tells you about your privacy rights under UK law.

​

2. Who We Are (Data Controller)

HMT Care Limited is the "Data Controller" for the information collected via this website.

Company Name: HMT Care Limited

Registered Address: 48 Albany Drive, Herne Bay, Kent, CT6 8PX

Email Contact: admin@hmt-care.co.uk

Telephone: 01227 742992

​

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data: Name, surname, or title.

Contact Data: Email address, telephone numbers, and postal address (e.g., if you fill out a contact form).

Technical & Usage Data: Your IP address, browser type, time zone setting, and how you use our website (collected automatically via Wix cookies).

Special Category (Health) Data: If you or a family member enquire about our specialist care services via our website, you may choose to provide information regarding medical conditions, care requirements, or health status. We handle this data with the highest level of confidentiality and security.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

Respond to inquiries submitted through our website contact forms.

Provide you with information about our care homes (Albany Drive and Orchard House).

Improve our website experience (via cookies).

5. Our Lawful Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

Consent: You explicitly give us permission (e.g., when you fill out a contact form). You can withdraw this consent at any time.

Legitimate Interests: To properly respond to your inquiries and manage our business operations safely.

Vital/Special Category Interests: Where health data is shared, we process it to assess suitability for social/health care management under strictly controlled confidentiality.

6. Sharing Your Information

We do not sell your data. We may share your data with:

Third-party service providers who host or maintain our website (such as Wix.com).

Regulatory bodies like the Care Quality Commission (CQC) or local NHS/County Council authorities, only when legally required or necessary for care placement.

7. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We only retain your personal data for as long as necessary to fulfil the purposes we collected it for (e.g., answering your inquiry).

8. Cookies

Our website is built on the Wix platform, which uses cookies to ensure the site runs smoothly and securely. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible or not function properly.

9. Your Legal Rights

Under UK data protection laws, you have rights including:

The right to access: You can ask for copies of your personal data.

The right to rectification: You can ask us to correct information you think is inaccurate.

The right to erasure: You can ask us to erase your personal data under certain circumstances.

The right to object/restrict processing: You can object to us processing your data.

To exercise any of these rights, please contact us at [Insert Client Contact Email].

10. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us directly. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data:

ICO Website: https://www.ico.org.uk